How is the payment made and can I cancel my reservation? Your payment in full will be required when you reserve the trip. We do have a 20 day cancellation policy on all reservations. Please see the Terms and Conditions page for exact details.
Do your trips go out if it rains? We will check the current weather conditions to see if favorable conditions will be available later in the day, we do often float in light rain conditions as long as there is no threat of severe weather. Safety is a main concern for our guests. In the event of a rain out, we do offer rainchecks to our guests to be used within 1 year of the scheduled trip.
How deep is the water? The average depth of the river is about 18 inches deep with the channel averaging about 30 to 36 inches deep. We do have some deeper pools around the high cliff bank areas that could possibly be 4 to 5 foot deep for 50 or more yards at a time.
Can I bring my Pet? We think your pet would prefer not to go with you on this trip. Our experience is even the most calm, and well mannered pets become nervous and excited when trying to ride in or on a vessel. If you decide to bring your pet please call in advance for extra fees.
Does my cell phone work? Cell phone service is limited in most areas of the Niobrara River Valley, for the most part it is very unreliable and service will vary a lot among carriers.
What should I bring? To guarantee a good time, come prepared. Sunscreen, insect repellent, and sunglasses with a floating eyeglass holder are a great idea. Shoes suitable for wading, ( not flip flops) are recommended. You may consider a jacket if the forecast is for cooler temps. Bring plenty of water to stay hydrated on the river, pack to ensure you have an extra bottle of water at the finish, instead of not enough. Disposable or waterproof cameras are a better idea than your expensive camera. No Styrofoam or glass bottles allowed. Car keys, cell phones, and prescription eyeglasses have all accidentally found their way into the river on several occasions, so if you are planning on taking these items, be sure to take all precautions you can.
How many people can ride on a tube? Our tubes will hold 1 adult sized person comfortably, for safety reasons children under 50 lbs. may share a tube with an adult. Extra rider fees do apply.
How many people can ride in a canoe? Canoes are designed and have seating to accommodate 2 people, we do allow a small child to ride as a 3rd person in a canoe although it does negatively affect the handling of the canoe. We may recommend a solo kayak in the event of an odd number of people in your group.
What is the best time to come to the Niobrara River?
Because we are a spring fed river we are very lucky and can provide float trips any time of the year. The spring water conditions usually have a little better flow, and we do lose a little flow in the hot summer months due to some irrigation in the area. We will see a few canoe and kayak people in the area by mid April, weather depending. We will offer trips by reservation only in the preseason, and will have our office opened by Memorial Day weekend and continue daily thru Labor Day Weekend and beyond. We will still operate trips by reservation only, until mid October most years.
We experience sellout crowds on most Saturdays in July and the first few weeks in August so be sure to reserve well in advance for those dates.
Are there any restrooms along the way? The Niobrara Council has worked with local outfitters and landowners to provide vault style toilets at numerous locations on the river. For the most part restrooms are available about every 2 hours on your route.
Where can we camp?
We have a Campground at Berry Bridge that has tent camping, RV hookups and bunkhouse units available. Picnic tables, fire rings, showers, and restrooms are all provided.
Please call 402 376 3474 to reserve.
Can I bring alcohol on the trip? Possession or consumption of alcohol is not allowed on the USFWS Ft. Niobrara Wildlife Refuge and will affect all trips starting at the Ft. Niobrara Cornell Bridge Launch site. Alcohol is allowed on trips launching at Berry Bridge and floating downstream.
How does the morning shuttle bus work? This is our preferred shuttle option and works very well for most groups. After your morning check –in we will have you drive your own vehicle to the finish site where you will board our shuttle van for a short trip to the launch site area. You will get your vessel assignment along with the required equipment then we have a brief question and answer session before you embark on your trip. Because your vehicle is already placed at the destination you will be able to float at your own leisure back to your vehicle. Once you arrive at your destination you will be responsible to deposit your gear in the area for outfitters equipment, keeping the landing areas clear.
If we use the custom hotel shuttle, how do you know when we will be at the finish site to get a ride back to our hotel? This is a great question and we want to be sure to address this with all our guests. Because every group is different, and it takes every group a different amount of time to complete the trip of their choice, there is no real way for us to do anything but guess. The best idea is to give your driver a prearranged pickup time. We will do our best to get you off the river and back to town in timely fashion, it is common for our driver or your group to wait at the destination, and wait times in excess of 30 or 40 minutes are not out of the ordinary. We will have a verbal gentleman’s agreement that we will not leave you, and will do our best to get you to the river and back safely, but there may be some waiting required by either party. If waiting for a shuttle is not agreeable, please do not book the trip using this custom shuttle service.
What do I do with my trash? Because you are floating on a National Scenic River it is recommended you practice the "Leave No Trace" or "pack it in and pack it out" this is the preferred routine and as a river valley guest, it is a very responsible method. The National Park Service is partnering with other agencies in a trial recycling program for the future.
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